Flower Subscription FAQ

Our Flower Delivery Subscriptions and video tutorials offer a flexible and fun way to bring flowers into your life as a great DIY activity at home. We've answered some of the most common questions about our Flower Subscriptions to help you understand how it works.

Who assembles your Flower Kits?

Our Bucket of Blooms are specially, handpicked and curated by our founder, Amy Marella, who selects the most beautiful seasonal blooms right at home.  


What will I receive with my Bucket of Blooms?

Our Buckets of Blooms will include a handpicked, curated selection of loose seasonal blooms, instructional videos and tools (available to select and purchase additionally) to create your own designs! 


What is the difference between Bucket of Blooms & House Blooms?

Buckets of Blooms in a curated collection of flowers that you will assemble at home with a step by step instructional video.  

House Blooms is a mixed collection of flowers that you can arrange and assemble at home as you wish throughout your home. 

Either way, you are the designer! 


What if I am a novice designer will this be too challenging?

Not to worry, our easy to follow instructional videos will be available to view and guide you through your designs.  Let your inner designer shine! 


Do I need any special tools?

Not exactly sure what you'll need?   To get started, here are a few basics to start designing with the tools and materials you might already have at home.  

For Each design you'll need: 

* a strong, sharp pair of shears (Tool Kit available to add on to your subscription purchases) 

* Access to water.  Flowers are nothing without their H2O! 

 * a clear, flat surface weather it be  a dining room table or kitchen counter 

 * your  Bloom Bucket with water so you can have a place store your flowers while you work with them 

* Trash Bags (for clean up) 

* a spray bottle (to keep your finished designs happy and hydrated) 

* Floral Oasis Tape ( optional and also available to add on to your subscription) 

* Chicken Wire ( optional and also available to add on to your subscription) 

* Floral Oasis  ( optional and also available to add on to your subscription) 


Can I change my delivery date?

Yes, you can.   Our Bucket of Blooms are delivered on Thursdays just in time for you to enjoy before the weekend.   If you would like to switch your delivery date to another week, please login to your member account to change your order by 3 PM PST the Sunday prior to receiving your order the following Thursday.  Deliveries are ONLY made on Thursday's for the Bucket of Bloom & House Bloom program.  


Can I make my Bucket of Blooms a recurring order?

Of course! Who doesn't love more flowers?  We offer subscription options for weekly, bi-weekly and monthly orders.  Each week you will receive a new, fresh curated selection of seasonal blooms right to your door.  


What methods of payment do you accept?

We accept all major credit cards including Visa, MasterCard and American Express 


How do I cancel, pause or skip my order?

If you would like to cancel, pause or skip your order, please login to your member account to Manage your Subscription.  Don't forget that all changes need to be submitted before 3 pm PST the Sunday prior to your scheduled order  


Do you deliver your Bucket of Blooms outside of Los Angeles

We currently offer deliveries to the Los Angeles metro area only. We are working to expand our deilvery range nationally, one day!  If you are interested in a shipment outside of the LA area please email us at info@hiddengardenflowers.com and we'll give you updates.